Privacy Policy
Effective Date: 6/11/2025
At Fissionaire, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services. By using our site, you agree to the practices described below.
Information We Collect
When you submit your email address through our forms, we collect it to provide direct communication, updates, and marketing content. When you opt in to our text messaging program, we also collect your mobile phone number. We also use Google Analytics and Metricool to track website traffic, including page visits, device type, referral sources, and general usage trends. These analytics tools may use cookies, tracking pixels, or similar technologies to help us analyze site performance and improve our marketing campaigns. In addition, we use third-party services such as Mailchimp and HubSpot to manage email campaigns, SMS campaigns, and customer interactions. These platforms process the information you provide to us in order to deliver our communications effectively.
How We Use Your Information
The information we collect allows us to respond to your inquiries, send newsletters and updates, deliver marketing communications via email and text message, and improve our website and communications through analytics insights. We also use trusted platforms like Mailchimp and HubSpot to manage and personalize customer interactions.Your personal information is never sold or shared with outside parties for advertising or resale purposes. It is used only to support our internal marketing and communication efforts.
Cookies and Tracking Technologies
Our website uses cookies to recognize returning visitors, monitor and analyze traffic patterns, and improve usability. You may disable cookies in your browser settings if you prefer, though doing so may limit some features of our website.
Email Preferences
If you wish to stop receiving marketing emails, you may unsubscribe at any time by clicking the "unsubscribe" link in the message. Once unsubscribed, you will no longer receive promotional emails, although we may still contact you directly to follow up on specific inquiries or service-related matters.
SMS/Text Messaging Privacy
When you opt in to our text messaging program, we collect your mobile phone number and consent data for the purpose of sending recurring marketing and informational text messages. We may also collect engagement data such as message delivery status and click-through activity.Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We use Mailchimp as our service provider to deliver text messages on our behalf. Mailchimp processes your mobile information solely for the purpose of delivering our communications and is subject to its own privacy policy.You may opt out of text messages at any time by replying STOP to any message. You may also contact us at info@fissionaire.com to request removal of your mobile number and associated data from our messaging program.
Data Retention
We retain your personal information indefinitely unless you request its removal or unsubscribe from our email or SMS lists. This allows us to maintain accurate records of communications and provide ongoing services.
Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we work to safeguard your personal data, no online service can guarantee absolute security.
Children's Privacy
Although our website is a general information resource and not specifically directed at children, it is not our intention to knowingly collect personal information from individuals under the age of 13.
International Use
Our services and website are intended for users located in the United States. We are not currently set up to comply with the European Union's General Data Protection Regulation (GDPR) or other international privacy laws.
Third-Party Services
These include Mailchimp for email and SMS campaign delivery, HubSpot for managing contacts, Metricool for website analytics and social media optimization, and Google Analytics for site traffic insights. These providers process your data on our behalf and are subject to their own privacy policies."
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or services. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:info@fissionaire.com